City of Austin Taxi Service

We’re taking comments on your ideas about taxi service in the City of Austin. In discussions for franchise renewals for Yellow Cab, Austin Cab and Lone Star Cab, City officials, cab drivers and the franchisees are exploring ways to improve how taxi policies are set that best meet the needs of everyone, including customers. Take a moment to review some of the ideas, which are listed along right rail on this page. The ideas fall under categories such as Rates, Zones, Fees, Franchise Authorization and more. Click on the category to see a list of proposals, then cast your votes for the ideas that mean the most to you!

How can we improve the taxi experience in Austin?

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  1. Time off for drivers

    Franchises would allow drivers to substitute another driver to operate a taxi up to four weeks per owner.

    3 votes
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    • Defensive driving classes

      Franchises would require drivers to complete defensive driving classes, particularly for drivers seeking to renew permits or those involved in accidents.

      1 vote
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      • Surveillance cameras in taxis

        Require that surveillance cameras be placed in all taxis to ensure safety and accountability.

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