City of Austin Taxi Service

We’re taking comments on your ideas about taxi service in the City of Austin. In discussions for franchise renewals for Yellow Cab, Austin Cab and Lone Star Cab, City officials, cab drivers and the franchisees are exploring ways to improve how taxi policies are set that best meet the needs of everyone, including customers. Take a moment to review some of the ideas, which are listed along right rail on this page. The ideas fall under categories such as Rates, Zones, Fees, Franchise Authorization and more. Click on the category to see a list of proposals, then cast your votes for the ideas that mean the most to you!

How can we improve the taxi experience in Austin?

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  1. Increase the number of passengers allowed in suitable taxis

    It is crazy that there are so many Minivan Taxis in Austin that can only seat 4-people because of city ordinance. Think about all the extra carbon dioxide emitted when a group of 6 has to take two cabs. (Not to mention the extra traffic on the streets.) I don't understand why the city requires so many of the many van taxis to remove the middle row of seats. I recommend that a taxi can carry as many passengers as it has seat belts.

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      0 comments  ·  Safety  ·  Admin →
    • Display an assault penalty sticker in taxis

      Require that a sticker explaining the criminal penalties for passengers who assault drivers be prominently displayed in taxis.

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        0 comments  ·  Safety  ·  Admin →
      • Assign personnel to enforce traffic violations year-round

        The Austin Transportation Department or City of Austin can assign personnel year-round to monitor certain locations to ensure consistent enforcement of traffic violations by vehicles for hire.

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