City of Austin Taxi Service

We’re taking comments on your ideas about taxi service in the City of Austin. In discussions for franchise renewals for Yellow Cab, Austin Cab and Lone Star Cab, City officials, cab drivers and the franchisees are exploring ways to improve how taxi policies are set that best meet the needs of everyone, including customers. Take a moment to review some of the ideas, which are listed along right rail on this page. The ideas fall under categories such as Rates, Zones, Fees, Franchise Authorization and more. Click on the category to see a list of proposals, then cast your votes for the ideas that mean the most to you!

How can we improve the taxi experience in Austin?

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  1. make a reservation time CERTAIN. Currently it's a crepshoot

    make cab a reservation time CERTAIN. Currently it's a crapshoot

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    • Improve communication between pedicab/taxi drivers

      Find ways to improve communication between drivers, such as sharing driver rosters, so that more passengers are quickly transported by taxi or pedicab to ease congestion.

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      City of Austin Taxi Service

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