City of Austin Taxi Service

We’re taking comments on your ideas about taxi service in the City of Austin. In discussions for franchise renewals for Yellow Cab, Austin Cab and Lone Star Cab, City officials, cab drivers and the franchisees are exploring ways to improve how taxi policies are set that best meet the needs of everyone, including customers. Take a moment to review some of the ideas, which are listed along right rail on this page. The ideas fall under categories such as Rates, Zones, Fees, Franchise Authorization and more. Click on the category to see a list of proposals, then cast your votes for the ideas that mean the most to you!

How can we improve the taxi experience in Austin?

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  1. Create taxi medallion system

    Create a system of taxi medallions, which are operating permits that allow owners to drive and lease their cabs to other drivers.

    14 votes
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      0 comments  ·  Permits  ·  Admin →
    • Revise methods for determining number of permits

      Revise methodology and set key performance criteria for determining the number of permits for companies such as Yellow Cab, Austin Cab and Lone Star Cab.

      12 votes
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        0 comments  ·  Permits  ·  Admin →
      • Split the number of permits between companies, drivers

        The City owns the permits to authorize taxi service, and the franchises pay a fee for those permits. Another option would be for the City to evenly divide the number of permits between the taxi companies and the drivers.

        3 votes
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          1 comment  ·  Permits  ·  Admin →
        • Create new permit categories

          The City owns the permits to authorize taxi service, and the franchises pay a fee for those permits. Other options could include the City issuing portable permits in categories such as legacy or "master chauffeur" to drivers with a certain level of experience so they can earn equity.

          3 votes
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            0 comments  ·  Permits  ·  Admin →
          • Revise formula for determining number of permits

            Revise the formula by which the City distributes taxi permits to account for other transportation options including charters, pedicabs, hotel courtesy vehicles, and limousines.

            3 votes
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              0 comments  ·  Permits  ·  Admin →
            • Set a cap on lease permits

              When rates increase, franchises can set a 40 percent cap on lease permits.

              0 votes
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                0 comments  ·  Permits  ·  Admin →
              • Award more permits to Lone Star Cab

                Expand the number of permits awarded to Lone Star Cab.

                0 votes
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                  0 comments  ·  Permits  ·  Admin →
                • Revise the percentage of drivers leasing more than one permit

                  Explore revising the percentage of drivers who lease more than one permit.

                  0 votes
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                    0 comments  ·  Permits  ·  Admin →

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