City of Austin Taxi Service
We’re taking comments on your ideas about taxi service in the City of Austin. In discussions for franchise renewals for Yellow Cab, Austin Cab and Lone Star Cab, City officials, cab drivers and the franchisees are exploring ways to improve how taxi policies are set that best meet the needs of everyone, including customers. Take a moment to review some of the ideas, which are listed along right rail on this page. The ideas fall under categories such as Rates, Zones, Fees, Franchise Authorization and more. Click on the category to see a list of proposals, then cast your votes for the ideas that mean the most to you!
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Put a cap on terminal fees
Cap the fees that franchises charge to the drivers, including, but not limited to, terminal fees to a maximum percentage each year.
6 votesThe City of Austin does not recommend capping the fees, but it suggests tracking the changes and using the information as a key performance indicator.
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Set cab cleanup fees
Establish a fee up to $250 that passengers would pay if they soil or harm the vehicle during the course of the trip. The fee also would cover the costs of removing the cab from service for the cleanup.
3 votesThe City of Austin is crafting options for passenger cleanup fees. It will be available soon.
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Set cleanup fee standards
Develop a protocol relating to the enforcement of payment by passengers for cleanup fees as well as processes for cab cleanup and fee structure.
0 votes -
Temporarily reduce terminal fees
Taxi franchises can reduce the amount of terminal fees charged to drivers for a certain period of time, given the current economic downturn.
0 votesThe City of Austin recommends further study and consideration.
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Devise a formula for terminal fees
Create a formula that dictates the rise and fall of terminal fees.
0 votes
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